Gleim has trained millions of aviators since 1980, and pilots have trusted them to help them pass FAA Knowledge Tests for decades.
The Gleim Digital Pilot Examiner™ (DPE), powered by Call Simulator, retools the same great content from the ground up to help aviators practice for their checkride in a way that actually prepares them for the experience. This offers a groundbreaking new way to get comfortable with the hardest part of the Practical Test — answering your DPE’s questions on the spot.
For the first time, aviators can engage in realistic Q&As through talk or text and receive instant, expert feedback on your responses. It’s like having a private session with an FAA examiner available on-demand.
BenchmarkPortal is the global leader in Contact Center Benchmarking, Contact Center Certification, Contact Center Training and Contact Center Consulting. Since its beginnings in 1995 under Dr. Jon Anton and Prof. Richard Feinberg of Purdue University, BenchmarkPortal has grown with the contact center industry and now hosts the world’s largest contact center metrics database. Now led by Bruce Belfiore, the BenchmarkPortal team of professionals has gained international recognition for its contact center expertise and innovative approaches to best practices for the contact center industry.
CBS Academy is dedicated to transforming professional and organizational performance. Our comprehensive approach includes online and in-person training, leadership mentoring, and a focus on deep expertise in financial service operations. We excel in converting employee turnover into loyalty, alleviating burnout with renewed purpose, and turning customer losses into gains. Since 1994, we’ve been global leaders in enhancing call center efficiency across collections, customer care, and sales, Certifying over 29,000 Agents and Leaders in hundreds of sites. Our mission is to foster sustainable improvements in performance, satisfaction, and team cohesion, underpinning our belief in work as a facet of a fulfilling life. Let’s elevate your business together.
BenchmarkPortal is the global leader in Contact Center Benchmarking, Contact Center Certification, Contact Center Training and Contact Center Consulting. Since its beginnings in 1995 under Dr. Jon Anton and Prof. Richard Feinberg of Purdue University, BenchmarkPortal has grown with the contact center industry and now hosts the world’s largest contact center metrics database. Now led by Bruce Belfiore, the BenchmarkPortal team of professionals has gained international recognition for its contact center expertise and innovative approaches to best practices for the contact center industry.
CBS Academy is dedicated to transforming professional and organizational performance. Our comprehensive approach includes online and in-person training, leadership mentoring, and a focus on deep expertise in financial service operations. We excel in converting employee turnover into loyalty, alleviating burnout with renewed purpose, and turning customer losses into gains. Since 1994, we’ve been global leaders in enhancing call center efficiency across collections, customer care, and sales, Certifying over 29,000 Agents and Leaders in hundreds of sites. Our mission is to foster sustainable improvements in performance, satisfaction, and team cohesion, underpinning our belief in work as a facet of a fulfilling life. Let’s elevate your business together.
Priority Dispatch® is the global leader in emergency protocols with over 3,700 agencies in 54 countries using their ProQA® software. Priority partnered with Call Simulator to create a powerful training module to decrease the cost of training emergency dispatchers and increase their proficiency and retention. AI SkillLab ™, powered by Call Simulator, is being used successfully across the country by 911 centers of all sizes.
