How It Started
Call Simulator, Inc. launched in 2019 working with leading 9-1-1 emergency call centers, and the global leader in emergency protocols, Priority Dispatch, to create the first AI-powered simulator for training emergency call takers, AI SkillLab™– Powered by Call Simulator™.
How It's Going
Currently, over 400 organizations use Call Simulator to provide sales and support training, as well as HR and other crucial conversation training. Clients range from Fortune 50 to small businesses across industries including healthcare, insurance, airlines, shipping, consumer products, and more.
Call Simulator’s proprietary Scenario Studio™ empowers Learning & Development (L&D) professionals as well as trainers and coaches to easily generate and customize any number of conversation scenarios in both voice and multi-chat channels and make them available for Learners to Safely Practice to Perfection™ in multiple languages.
As an enterprise learning solution, Call Simulator integrates with your SSO and LMS (cmi5 + SCORM) environments to accelerate training rollout and adoption. Using secure, private Generative AI or sample conversation imports, L&D professionals can build, test, and publish training scenarios in minutes.
How It's Going
Currently, over 500 organizations use Call Simulator to provide sales and customer experience (CX) training, as well as HR and other crucial conversation training. Clients range from Fortune 50 enterprise to small businesses across industries including healthcare, insurance, airlines, financial services, shipping, consumer products, and more.
Call Simulator’s proprietary Scenario Studio™ empowers Learning & Development (L&D) professionals as well as trainers and coaches to easily generate and customize any number of conversation scenarios in both voice and multi-chat channels and make them available for Learners to Safely Practice to Perfection™ in multiple languages.
As an enterprise learning solution, Call Simulator integrates easily with your SSO and LMS (cmi5 + SCORM) environments to accelerate training rollout and adoption. Using secure, private Generative AI or sample conversation imports, L&D professionals can build, test, and publish training scenarios in minutes.
Ready to Experience Call Simulator for Yourself?
Schedule a call with our team today and witness how Call Simulator’s AI-powered software can take your employee training to the next level:
Commitment to Diversity, Equity, Inclusion, and Belonging
Commitment to Diversity, Equity, Inclusion, and Belonging
At Call Simulator, Inc., we are on a mission to use AI to help make the world a better and safer place. In support of this mission, we believe our culture of diversity, equity, inclusion, and belonging helps us create a more innovative and comprehensive product offering for our clients. We value understanding and incorporating different perspectives brought forward through varied experiences and backgrounds. This includes but is not limited to our team members’ cultural background, sexual orientation, gender, age, ethnicity, language, life experiences, physical and mental abilities, and religious beliefs. Call Simulator, Inc. is committed to providing an inclusive work environment which welcomes people of all backgrounds, ensuring diversity of thought belongs at our table and is heard and appreciated. This aligns with our approach to our AI projects, which aims to maximize diversity, connectivity, and accessibility among all data projects, collaborators, and outputs.
Where it Started
Call Simulator, Inc. spent the last two years working with leading 9-1-1 emergency call centers, and the global leader in emergency protocols, Priority Dispatch, to create the first AI-powered simulator for training emergency call takers. Call Simulator™, developed in NewSci Labs, is an example of technology that’s actively making the world safer.
Ready to Experience Call Simulator™ for Yourself?
Schedule a call with our team today to see how Call Simulator’s AI-powered software can integrate into your operating system.
