Work With Us

Work With Us

Call Simulator™ Integrations

Call Simulator™ Integrations

Priority Dispatch® AI SkillLab™– Powered by Call Simulator™ provides on-demand emergency call training. The AI module is available for both ProQA Discovery and ProQA Paramount software users.

The immersive simulation presents call-takers with thousands of AI-powered caller types exhibiting a variety of ages, accents, and genders. The realistic simulations also include background sounds to match the emergency situation.

Call-takers practice answering these simulated calls with natural language conversation based on MPDS protocols directly in the ProQA platform. AI SkillLab reduces the need for expensive human role-playing; allows call-takers to improve their Active Listening skills; and makes training scalable for any size 911 call center.

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Call Simulator Sales Sheet Preview

Learn about Call Simulator’s problem-solving solutions, key features, pricing model, and more!

Are you interested in working with us to design an AI-training system for your business?

Schedule a Demo today and witness how Call Simulator’s AI-powered scenario-based training software can take your employee training to the next level

Are you interested in working with us to design an AI-training system for your business?

Schedule a Demo today and witness how Call Simulator’s AI-powered scenario-based training software can take your employee training to the next level

Trusted by Emergency Call Centers
Around the World

Quality Improvement and protocol-specific training are challenges that all Public Service Answering Points (PSAPs) face. With its flight simulator-like training calls, AI SkillLab rapidly increases the communication skills of emergency dispatchers and their proficiency in medical, fire, and police protocols.
Brian Dale
President, Priority Dispatch
A majority of all Emergency Communications Centers across the country have issues when it comes to hiring and retaining qualified telecommunicator candidates. The use of AI to simulate and respond to trainee interrogation is a game-changer for Public Safety Communications.
Bob Finney III, ENP
DIRECTOR OF COMMUNICATIONS, COLLIER COUNTY SHERIFF'S OFFICE

Trusted by Emergency Call Centers
Around the World

Quality Improvement and protocol-specific training are challenges that all Public Service Answering Points (PSAPs) face. With its flight simulator-like training calls, AI SkillLab rapidly increases the communication skills of emergency dispatchers and their proficiency in medical, fire, and police protocols.
Brian Dale
President, Priority Dispatch
A majority of all Emergency Communications Centers across the country have issues when it comes to hiring and retaining qualified telecommunicator candidates. The use of AI to simulate and respond to trainee interrogation is a game-changer for Public Safety Communications.
Bob Finney III, ENP
DIRECTOR OF COMMUNICATIONS, COLLIER COUNTY SHERIFF'S OFFICE